Privacy Policy for Majestic Maids
Effective Date:01/11/2024
1. Introduction
Majestic Maids is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Service Information: Details about the cleaning services requested, payment history, and any communication with our team.
- Website Interaction Information: IP address, browsing data, and cookies when you visit our website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and manage our cleaning services.
- To communicate with you regarding your service requests, bookings, and inquiries.
- To process payments and send invoices.
- To improve our services, website, and customer experience.
- To send marketing materials, promotions, or updates (with your consent).
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, email providers, and marketing platforms. These third parties are bound by confidentiality agreements and only allowed to use your information as necessary to provide services to us.
5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Under New Zealand’s Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccuracies in your personal information.
- Request the deletion of your personal information (subject to legal obligations or business requirements).
To exercise these rights, please contact us at hello@majesticmaids.co.nz
7. Security of Your Information
We take the security of your personal information seriously and implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
8. Cookies
We use cookies on our website to enhance your browsing experience. Cookies are small files stored on your device that help us improve the functionality of our site. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Majestic Maids
Email: hello@majesticmaids.co.nz
Phone: 0276259449